Release Notes - March 20, 2025

Create a calls integration with Gong or Chorus

A Calls integration allows you to automatically send call recordings from Gong or Chorus to Catalyst. This integration exposes a "Calls" object within Catalyst.

Once connected, your Catalyst teams can:

  1. Use the Explore Data page to view all calls for all accounts (Calls object)
  2. Click into a call record to see details, and easily convert the call's "next steps" and "call summaries" into tasks and notes
  3. View all calls on an account or contact object-level default views (Calls) or layouts that contain segment modules (Calls object)
  4. See call records on the activity timeline of an account
  5. Create calculated fields from the calls object, and leverage for account health or playbook automations

Previously in the limited release, the calls integration was available for Gong. In addition to now supporting Chorus, this release also supports new features, including converting next steps and call summary into tasks and notes; viewing calls on the contact object level; clicking into the call record from an activity timeline; and support for adding an account calculated field from the calls object.

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