AI Customer Success Manager: Cadence
We’re excited to introduce Cadence, a new AI Customer Success Manager! Cadence is designed to be a strategic partner for Catalyst digital customers* to help get the most out of Catalyst.
While Cadence can’t audit customer-specific data or perform work inside of your Catalyst instance, she can answer questions and provide recommendations on goals.
Suggested uses for Cadence
- Strategic recommendations tailored to common use cases
- Best practices to improve customer health and adoption
- Tips to drive retention and growth
Digital customers* can find Cadence within their Catalyst instance in the bottom, left corner.
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*Cadence is currently available only to Catalyst customers without a dedicated CSM. All customers can leverage our AI chatbot for support.